FEEDBACK

Which Zarraffa's Coffee Store did you visit?
Overall how would you rate your experience on this occasion?
Is this consistent with your previous experiences at a Zarraffa's Coffee store?	Yes No
The Service
Were you acknowledged upon entering the store?	Yes No
Were you served in a timely manner?	Yes No
Did your server appear to know about the products which Zarraffa's Coffee offers?	Yes No
The Beverage
Please rate the quality of your beverage:
If your drink was average or below, please describe the factors which made the drink so:
Does this occur regularly?
The Ambience
Was the seating area of the Store clean and tidy?	Yes No
How clean was the area behind the counter?
Was the music being played at an appropriate level for customer interaction?
Were you aware of promotions that were underway at the time you visited the store?	Yes No
If 'Yes', Please select one of the following mediums which made you aware of the promotion:
Comments

Contact Details
If you would like for us to contact you regarding any of the information in this feedback survey please fill in your contact details below. However if you wish for this information to remain anonymous we thank you for your time and endeavor to provide you with exceptional customer service and product quality well into the future and advise that you do not fill in the information below:
Name:
Phone:
Email:
Preferred contact method:
Preferred contact time:

The Service